Remedi SeniorCare

  • Production Manager

    Location US-MD-Rosedale
    Job ID
    Functional Area
    Pharmacy Operations/Production
  • Overview

    The Operations (Production) Manager is responsible for the day-to-day management, production and operations floor, which may include; Fulfillment, Inventory, Electro-Mechanics and Maintenance departments.


    • Responsible for the management of the pharmacy’s operation team to meet the day-to-day operations of the automated dispensing system.
    • Responsible for the hiring, training and disciplinary functions associated with the pharmacy’s operations team.
    • Responsible with achieving department goals in volume, production, quality, customer service, completion of daily orders by run time deadlines
    • Monitors staff performance for productivity, accuracy, and quality. Working with supervisors, takes appropriate steps to ensure staff performance levels are at or above standards. Performs and/or coordinates retraining efforts, as well as performance improvement interventions.
    • Monitors and analyzes process flow of equipment to maximize efficiency of back end operations. Working with the back end personnel, provides recommendations for improved process efficiencies and optimization of equipment/software.
    • Work with appropriate staff to insure efficient use of Electro-Mechanics as well as proper maintenance of equipment to include the documentation of any mechanical or software issues that may need to be addressed.
    • Prepares and conducts department’s employee performance evaluations, along with conducting coaching or warning sessions
    • Identifies and implements opportunities to improve operations including, but not limited to, cost reduction, productivity improvement, increased capacity, improved quality, enhanced service and best practices workflows
    • Leads and participates in special projects to identify and implement operational improvements.
    • Coordinates with other departments to include but, not limited to, Pharmacists, Call Center, Order Entry, Billing and IT Support.  Deliver and inventory control, to achieve daily production and services goals
    • Complies and enforces all company and departmental policies and procedures
    • Complies with all applicable state and federal regulations related to pharmacy practices
    • Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; talks and acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect

    Other Responsibilities:

    • Participates in special projects or training to identify and implement operational improvements.
    • Ability to work with others in a positive productive manner anticipates and responds to the positions areas of responsibilities
    • Other duties as directed or assigned



    • College degree in business or health care desired. Proficient in Excel, Word and Outlook required. 
    • Basic understanding of medical terminology with ability to interpret prescriptions and doctor’s orders preferred, math and analytical skills required.


    • Working knowledge of commercial automation/dispensing modalities and/or manufacturing processes/production operations. 
    • Extensive experience in production process management
    • Experience with budget and staffing management.




    Remedi SeniorCare is one of the nation’s TOP TEN long term care pharmacies. We offer nursing homes and assisted-living facilities everything they need to provide better care to their residents by delivering highly responsive pharmacy solutions.


    Remedi SeniorCare is currently looking for enthusiastic, motivated and talented individuals to join its Pharmacy Operations team. Our Pharmacy delivers life-saving medications to thousands of residents every day across the United States. Our team members enjoy climate-controlled state-of-the-art facility equipped with customer-inspired innovative technologies.


    Remedi offers great benefits and perks that include health, vision, and dental insurance, flexible spending and health savings account, life insurance/long- and short-term disability, and a 401K match!




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